Nota: Esta política de privacidad está redactada en inglés por razones legales. El texto a continuación es vinculante en su versión original en inglés.

1. Introduction

Digi Team America respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, contact us by phone, email, or WhatsApp, or interact with our services.

This policy applies to:

digiteamerica.com
Contact forms on the website
Emails, calls, and WhatsApp messages sent to Digi Team America
Service inquiries and business communications

2. Information We Collect

Information you provide directly:

Name
Business name
Email address
Phone number
City and state
Website URL
Service interests
Business type
Message or project details
Any other information submitted through forms, email, phone, or WhatsApp

Information collected automatically:

Browser type
Device type
IP address
Pages visited
Referring website
Approximate location data
Website usage information
Cookies or similar technologies, if enabled

We may collect certain technical or usage information through analytics or similar tools when enabled.

3. How We Use Information

We may use information to:

Respond to inquiries
Schedule consultations or demos
Provide service recommendations
Communicate about requested services
Prepare proposals or growth plans
Improve our website and user experience
Track website performance and lead sources
Maintain security and prevent abuse
Send business-related communications when appropriate

4. Contact Forms and Automation Tools

When you submit a contact form, the information may be sent to Digi Team America through secure third-party workflow or automation tools used to process inquiries, notify our team, and organize lead information. These tools may help us send email notifications, store lead details, or manage follow-up.

5. Google Sheets, Email, and CRM Tools

Digi Team America may use business tools such as email platforms, spreadsheets, CRM systems, automation tools, and communication platforms to manage inquiries, follow-up, and customer relationships.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve performance, measure marketing effectiveness, and improve user experience. These may support:

Essential website functionality
Analytics and performance measurement
Advertising or remarketing, if enabled in the future

You can control or disable cookies through your browser settings at any time.

7. How We Share Information

We do not sell personal information as a core business activity.

We may share information with:

Service providers that help operate the website
Email and communication platforms
CRM or automation tools
Analytics or advertising platforms, when enabled
Hosting, security, and technical service providers
Legal or regulatory authorities when required by law
Professional advisors when necessary

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information. However, no website, transmission, or storage system can be guaranteed to be 100% secure.

9. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and improve operations.

10. Your Choices

You may contact us to request access, correction, or deletion of your information where applicable.
You may opt out of non-essential marketing communications.
You may disable cookies through your browser settings.
You may choose not to submit optional information.

To make a request, contact management@digiteamerica.com.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or tools. Digi Team America is not responsible for the privacy practices, content, or policies of third-party websites.

12. Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take appropriate steps to delete it.

13. State and Regional Privacy Rights

Depending on where you live, you may have certain privacy rights under applicable state, federal, or regional privacy laws. These rights may include the ability to request access, correction, deletion, or information about how your personal information is used.