Política de Privacidade

Digi Team America respects and values your privacy. This Privacy Policy outlines our principles, operational policies, and technical protocols regarding how we collect, use, disclose, and safeguard personal and business data when you visit our website, submit an inquiry, communicate with our specialists via phone, email, or WhatsApp, or engage our digital services.

This Privacy Policy applies specifically to:

To provide high-quality technological solutions, tailored proposals, and reliable customer support, we collect two distinct categories of information:

Digi Team America processes collected information solely for legitimate commercial, operational, and contractual purposes, including:

When you submit a project inquiry or contact request through our website, the submitted payload is routed through encrypted API webhooks and enterprise automation platforms designed to notify our Orlando management team instantly.

These automated workflows structure your requirements, eliminate bot submissions via CAPTCHA protocols, and assign your file to the appropriate technical lead for prompt evaluation.

To maintain organized client records, reliable communication histories, and seamless project execution, Digi Team America utilizes trusted cloud infrastructure providers. These include:

• Enterprise CRM platforms for managing client engagement and project milestones.
• Encrypted Google Workspace / Google Sheets environments protected by Multi-Factor Authentication (MFA).
• Secure cloud communication channels (VoIP, corporate email servers, and verified messaging).
• Secure file repositories for project briefs, design assets, and architectural documents.

All cloud service providers utilized by Digi Team America are compliant with recognized industry security certifications (SOC 2, ISO 27001, or GDPR equivalent).

Our website utilizes industry-standard session cookies, telemetry tags, and analytics tools to enhance browsing reliability, measure page loading speeds, and understand which service offerings generate interest.

You may restrict or disable cookies through your individual browser configuration. Note that certain dynamic features of the site may exhibit limited functionality if essential cookies are blocked.

We disclose information strictly under the following narrow, operational circumstances:

• Vetted Infrastructure Providers: Cloud hosting (Vercel/AWS), database services, and messaging gateways assisting in delivering our services under confidentiality agreements.
• Payment Processors: Certified financial gateways handling card processing, subscription billing, and ACH transfers.
• Legal & Regulatory Mandates: When required by valid subpoenas, court orders, or applicable Florida/US federal statutory requirements.
• Protection of Legal Rights: To defend Digi Team America against fraudulent activities, unauthorized intrusions, or breaches of our Terms & Conditions.
• Corporate Restructuring: In the eventual event of a merger, acquisition, or asset transfer, subject to the acquiring party honoring this Privacy Policy.

We maintain rigorous administrative, technical, and physical security measures engineered to safeguard data against accidental destruction, unauthorized disclosure, theft, or unlawful access. Key measures include:

While we enforce industry-standard security protocols, no electronic storage facility or internet transmission can be guaranteed 100% invulnerable. We encourage users to practice prudent credential hygiene.

Digi Team America retains personal and business information only for the duration reasonably required to fulfill the operational purposes for which it was gathered. This includes:

• Active Client Accounts: Retained for the duration of the active service contract and ongoing support lifecycle.
• Inquiries & Proposals: Prospective client inquiries and estimates are maintained for up to 24 months to facilitate future follow-up.
• Accounting & Tax Documentation: Invoices, payment records, and transactional agreements are preserved for 7 years pursuant to IRS and Florida State financial compliance rules.
• Audit & Security Logs: Server access logs and security records are retained on a rotating cycle of 90 to 180 days.

Upon expiration of retention thresholds, data is permanently scrubbed from our systems or anonymized beyond reconstruction.

Regardless of location, we provide clear avenues for you to exercise direct oversight over your personal information:

Our website and client deliverables may embed, integrate with, or feature hyperlinks to third-party websites, software tools, or external services (e.g., WhatsApp, payment providers, partner ecosystems, or social networks).

Digi Team America exercises no ownership or control over third-party privacy practices or security protocols. We encourage you to review the individual privacy policies of external services before supplying them with sensitive information.

Digi Team America provides exclusively commercial B2B technology consulting and development services. Our website and service offerings are not designed for, targeted toward, or intended to be used by minors under 18 years of age (and strictly under 13 under US COPPA regulations).

We do not knowingly collect personal information from children. If you believe a minor has submitted information through our channels, please inform us immediately at management@digiteamerica.com and we will expeditiously expunge the records.

Depending on your jurisdiction of residence (including Florida, California, Virginia, Colorado, the European Economic Area, or Brazil), you may enjoy supplemental legal protections under specific enactments such as the California Consumer Privacy Act (CCPA / CPRA), the Florida Digital Bill of Rights (FDBR), or the General Data Protection Regulation (GDPR).

We respect the principles of data minimization, transparent processing, purpose limitation, and non-discrimination. Exercising your privacy rights will never result in denied service, degraded quality, or differing pricing for our solutions.

Digi Team America periodically refines this Privacy Policy to reflect technical enhancements, service evolutions, and statutory updates. Any revisions will be published here with an updated 'Effective Date' header.

Continued interaction with our website or services following posted changes constitutes your affirmative agreement with the revised policy.