Thomas Arnold, Matthias Scheutz First published: 31 October 2023 Abstract Social and moral norms are a fabric for holding human societies together and helping them to function. As such they will also become a means of evaluating the performance of future…
Chao Zheng, Xu Cao, Kun Tang, Zhipeng Cao, Elena Sizikova, Tong Zhou, Erlong Li, Ao Liu, Shengtao Zou, Xinrui Yan, Shuqi Mei First published: 21 November 2023 Abstract As autonomous vehicle technology advances, high-definition (HD) maps have become essential for ensuring safety and navigation accuracy. However, creating HD maps with…
Sarath Sreedharan First published: 27 November 2023 Abstract We are living through a revolutionary moment in AI history. Users from diverse walks of life are adopting and using AI systems for their everyday use cases at a pace that has…
Ali Baheri First published: 27 November 2023 Abstract This article presents key insights from the New Faculty Highlights talk given at AAAI 2023, focusing on the crucial role of fidelity simulators in the safety evaluation of learning-enabled components (LECs) within…
Anuradha Welivita, Pearl Pu First published: 27 November 2023 Abstract Consumers are increasingly using the web to find answers to their health-related queries. Unfortunately, they often struggle with formulating the questions, further compounded by the burden of having to traverse long…
12.20.2022 Raghabendra P. KC, Vincent Mak and Elie Ofek Pay-what-you-want is a pricing mechanism where consumers can decide how much to pay for a product or service. Variations of this idea have been employed widely over the years. Public museums,…
5.25.2022 Jinjie Chen, Alison Jing Xu, Maria A. Rodas and Xuefeng Liu Imagine you are on vacation and have just taken an Uber from the airport to your hotel. When you arrive, the app asks you to rate the driver.…
1.10.2023 Miyeon Jung, Sunghan Ryu, Sang Pil Han and Daegon Cho Popular websites such as TripAdvisor, Hotels.com, and Booking.com send notifications to customers immediately following checkout, requesting reviews about their recent experience and other feedback. Many firms send automated emails…
This study shows how chatbots’ language concreteness—the specificity of words used during interactions with consumers—can help improve customer satisfaction, willingness to use the chatbot, and perceived shopping efficiency. The authors emphasize three communication phases (opening, query/response, and closing) during which…
The subscription box market has grown by more than 100% year-over-year in the past five years. The most popular categories in this segment, comprising 55% of total subscriptions, involve companies curating boxes containing apparel, meal kits, tech gadgets, personal care,…
